Have you ever been told that you aren’t a good listener?
Did you know that listening is an essential communication skill that makes us effective in both business and personal interactions? We’re all selling every day, even if our role doesn’t involve traditional sales. Most of us fail in our communication with others because we lack the ability to gain insight into the person, their needs and their business.
Learn how to effectively tap into your natural curiosity, to listen in a way that makes people feel heard while making you not only more effective but also more memorable. In this workshop, we will show you how to enact a simple framework that enables you to be curious, listen well, and gain insight into every conversation. By asking six simple questions, you will learn to deepen relationships to guarantee better outcomes and ensure meaningful interactions.
In this session, Christine Miles, M.S.ED of Philadelphia-based Corporate Leadership and Sales Training Company, EQuipt teaches you how to effectively listen & gather a story from others. What you'll walk away with will help you understand people on a deeper level and improve your emotional skills in both your personal and professional life.
- The most common listening communication traps – and how to avoid them!
- How to ask clients for the real story behind their business.
- The two most powerful questions to gain insight.
- How to shift your talk-time ratio to focus on what the client really needs.